Orange Power Grid Rewards FAQ

What is GridRewards event?
GridRewards event is a free service that rewards you for saving energy when grid is under stress. You will receive a notification about 10-15 times per year to save energy for 1-2 hours. You will get paid for the energy you saved comparing to historic data. 

How it Works/ How do I participate inGridRewards Event?
When the grid is stressed, OrangePower coordinates and combines the flexibility across thousands of households and small businesses to save energy and help out the grid. The grid pays OrangePower for those savings, and then Orange Power passes along those payments to participants.

Is there a fee to join GridRewards?
Orange Power does not have any fees. The App is free to download and the membership is Free as well. Members can turn off a few heating, AC and appliances for an hour or two 10 times per year. If you reduce enough energy during an GridRewards event, you'll earn points that you cash out to your PayPal. Members can use our app to upload their WIFI thermostat or Smart plugs to enjoy plug and forget for automate participation in GridRewards events

How often do GridRewards event happen?
GridRewards event happens 10-12 times each year for an hour or two. You will receive a notification on the app before each GridRewards event. If any of your appliances are connected to Orange Power's platform using a Wifi thermostat, smart plug or other listed devices, then your participation will be automatic.

What should I do during Grid Rewards event to reduce power?
There are many ways you can reduce your energy usage during an GridRewards event; here are a few recommendations: 
· Set your AC to a higher temperature (Summer)/ a lower temperature (Winter) / turn it off. A smart thermostat will also enable Orange Power to do this for you during GridRewards event
· Set your electric heating/electric boiler to a lower temperature/turn it off
· Avoid running the dishwasher, washer dryer, vacuum cleaner, or power tools during that time
· Turn off the lights in rooms that are not being used.
· Avoid opening your refrigerator and freezer during the GridRewards event

How do I earn points?
Points are awarded for using less energy during GridRewards Event. The more energy you save against your historic usage, the more points you will earn.

How does Orange Power protect my data?
Security is top of mind and we use the strongest security protocols at every junction. A crypt and encrypt process is used while dealing with energy trading data.All personal information is stored on an EU based physically isolated servers. All management and storage of personal data complies with GDPR regulations, details of which can be found at Power does not sell your data to third parties, nor does it share your data with any parties besides the grid and the energy market. Any sharing energy data with grid is anonymised.

How does Orange Power make money?
Orange Power trades flexibility in different energy markets like a power plant. Our energy delivery is measured based on the forecasted use of our members versus their actual usage. Grid companies pay us for helping to reduce energy usage during grid event (10-15 times per year). We aim for an 20/80 split of revenue annually with our members.

No Smart Meter?
You need a smart meter to get paid with GridRewards. That's how we track and validate your energy savings so we can get you your rewards. If you don't have a smart meter, contact your supplier to get one installed.